Dashboard
+12%
3
Hardware Assets
2 Active âĸ 1 In Storage
+5%
1
Software Licenses
15 Available âĸ 85 Used
-3
2
Open Tickets
1 High âĸ 1 Medium Priority
Alert
1
Assets 3+ Years
Due for replacement
Recent Activity
MacBook Pro assigned
Screen flickering issue reported
Software license renewed
New laptop request
Quick Actions
System Status
Operational
IT Support Portal
99.9% uptime
Online
Asset Management
All systems green
Online
Email Server
Scheduled maintenance
Degraded
Network Infrastructure
Optimal performance
Online
Asset Health
Hardware Health
87%
Software Compliance
95%
Security Score
92%
Alerts & Notifications
Hardware Due for Replacement
1 hour ago
License Expiring Soon
3 hours ago
Monthly Report Ready
1 day ago
This Month
12
Tickets Resolved
+3 from last month
5
Assets Added
+2 from last month
2.1h
Avg Response Time
-0.5h improvement
98%
User Satisfaction
+2% increase
Support Tickets
Screen flickering on Dell workstation
VE-0001
The monitor connected to my Dell OptiPlex keeps flickering, especially when opening multiple applications.
Request new laptop for remote work
VE-0002
Need a laptop setup for new hire starting next week.
Hardware Assets
Asset Name
Assigned User
Location
Purchase Date
Cost
Status
Dell OptiPlex 7090
VE-DL-7090-001
John Smith
Main Office
3/15/2021
$1,200
Active
MacBook Pro 16"
VE-AP-MBP-002
Sarah Johnson
Remote
8/20/2022
$2,800
Active
HP EliteBook 840
VE-HP-EB-003
Mike Davis
Conference Room B
11/10/2020
$1,450
Active
Software Assets
Asset Name
Assigned User
Location
Purchase Date
Cost
Status
Microsoft Office 365
VE-MS-O365-001
All Users (100 licenses)
Cloud Service
1/1/2023
$1,440
Active
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